FREQUENTLY ASKED QUESTIONS
 

     WHAT IS THE FRESH START HOTLINE?

The Fresh Start Hotline works with local dealers to do the initial qualifying and processing of your credit information. Once we have the details we need, we inform an authorized Fresh Start in your area to finance you up to your approved credit limit. From that point forward you’ll deal directly with the dealership.  

    
     WHAT IF I HAVE REALLY BAD CREDIT PROBLEMS?

Your past credit problems really don’t matter. Even if you are currently under bankruptcy, we offer guaranteed financing. There are some minimum requirements you’ll have to meet. Those can vary from dealer to dealer and state to state, but the general requirements are listed on our QUALIFY page.  

    
     WHAT KIND OF VEHICLE CAN I GET?

Almost anything you want. You can certainly get a clean, late model car, truck, mini-van, S.U.V., even a luxury car. We don’t authorize financing for junkers and clunkers. A good vehicle is a smart investment for you and for us. Plus, our authorized dealers want you back as a future customer, with a decent trade in.

    
     DO I HAVE TO BUY A CAR OFF THE INTERNET?

No. You will be directed to an authorized Fresh Start dealer in your area. They will be notified in advance of your credit status and will usually have several vehicles in stock for you to test drive. You will also be able to take your car to the dealership for service and maintenance.

    
     HOW CAN YOU HELP ME REBUILD MY CREDIT?

Most people don’t realize that the key to rebuilding your credit is having an active credit account with on time payments. It’s not enough to “clean up” the bad things that have happened in the past. You’ve got to show new lenders that you are paying on time, now.  The problem is getting a new account when you’ve got bad credit. That’s how we help. By saying yes, when the others say no.

    
     IS MY PERSONAL INFORMATION KEPT PRIVATE?

Yes. Your information is kept confidential and is only viewed by your credit representative. We do not sell, offer or use our customer database for any outside marketing or mailing lists.