FREQUENTLY ASKED QUESTIONS
WHAT IS THE FRESH
START HOTLINE?
The Fresh Start Hotline works with local dealers to do the initial
qualifying and processing of your credit information. Once we have the
details we need, we inform an authorized Fresh Start in your area to
finance you up to your approved credit limit. From that point forward
you’ll deal directly with the dealership.
WHAT IF I HAVE REALLY BAD CREDIT PROBLEMS?
Your past credit problems really don’t matter. Even if you are
currently under bankruptcy, we offer guaranteed financing. There are some
minimum requirements you’ll have to meet. Those can vary from dealer to
dealer and state to state, but the general requirements are listed on our
QUALIFY page.
WHAT KIND OF VEHICLE CAN I GET?
Almost anything you want. You can certainly get a clean, late model
car, truck, mini-van, S.U.V., even a luxury car. We don’t authorize
financing for junkers and clunkers. A good vehicle is a smart investment
for you and for us. Plus, our authorized dealers want you back as a future
customer, with a decent trade in.
DO I HAVE TO BUY A CAR OFF THE INTERNET?
No. You will be directed to an authorized Fresh Start dealer in your
area. They will be notified in advance of your credit status and will
usually have several vehicles in stock for you to test drive. You will
also be able to take your car to the dealership for service and
maintenance.
HOW CAN YOU HELP ME REBUILD MY CREDIT?
Most people don’t realize that the key to rebuilding your credit is
having an active credit account with on time payments. It’s not enough to
“clean up” the bad things that have happened in the past. You’ve got to
show new lenders that you are paying on time, now. The problem is getting
a new account when you’ve got bad credit. That’s how we help. By saying
yes, when the others say no.
IS MY PERSONAL INFORMATION KEPT PRIVATE?
Yes. Your information is kept confidential and is only viewed by your
credit representative. We do not sell, offer or use our customer database
for any outside marketing or mailing lists.
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